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Terms & Conditions

Purchase & Renewal Conditions:

By registering in the 360 Dental Plan, for yourself or on behalf of a minor child for whom you are the parent or legal guardian, you represent that you are at least eighteen (18) years of age and authorize ED Plan Inc. (360 Dental Plan) to charge your designated credit card, debit card, or checking account for the membership plan you have selected. By subscribing, you acknowledge that you have read and agree to these Terms and Conditions. For monthly payment plans, your selected payment method will be charged on a recurring monthly basis. For annual or other prepaid membership options, your selected payment method will be charged for the applicable membership term at the time of registration. Unless otherwise prohibited by applicable law, memberships will automatically renew for successive one-year terms at the then-current membership rate using the payment method on file unless and until cancelled in accordance with the Cancellation Conditions below. Any notices required by applicable state or federal law will be provided prior to renewal.

Termination Conditions:

ED Plan Inc. (360 Dental Plan) and New Benefits reserve the right to terminate a member’s participation in the program at any time as permitted by applicable law, including but not limited to non-payment of membership fees, fraudulent activity, misuse of program benefits, or violation of these Terms and Conditions. If the program or membership is terminated for any reason other than non-payment or member misconduct, the member will receive any refund required under applicable law, including any applicable pro-rata refund.

Cancellation Conditions:

You have the right to cancel within the first 30 days after effective date or receipt of membership materials (whichever is later) and receive a full refund, less the processing fee, if applicable. If for any reason you wish to cancel, submit a cancellation request with your name and member ID by mail to 360 Dental Plan, 424 Rosevale Ave., Ronkonkoma, NY 11779 or phone [INSERT PHONE NUMBER]. 360 Dental Plan will stop collecting membership fees in a reasonable amount of time, but no later than 30 days after receiving a cancellation request. When you cancel, you will continue to have access to the plan for the remainder of the period for which you have paid; your membership will terminate at the end of that period. The preceding sentence does not apply to quarterly, semi-annual or annual memberships in FL and OK, where you will receive a pro-rata refund whenever you cancel.

Description of Services:

360 Dental Plan is a discount dental membership program marketed by ED Plan Inc. Program administration is provided by New Benefits utilizing the Humana Dental Access provider network. Membership provides access to participating providers who have agreed to offer discounted fees for included dental services pursuant to the applicable provider fee schedule. Specific discounts, participating providers, and included services are described in the applicable membership materials and provider directory

Limitations, Exclusions & Exceptions:

This program is a discount dental program and is not insurance. No portion of any provider’s fees will be reimbursed or otherwise paid by ED Plan Inc., New Benefits, or the provider network administrator. Members are responsible for paying participating providers directly at the time services are rendered. Savings are based upon participating providers’ usual fees. Actual savings will vary depending upon geographic location, provider, and services received. Discounts are available only from participating providers and may not be combined with any other discount plan or program unless specifically permitted. Any services performed by a non-participating provider are not eligible for discounted pricing. Participating providers, provider networks, fees, included services, and program features are subject to change as permitted by applicable law. Members are responsible for confirming provider participation prior to receiving services. Participating providers are solely responsible for the professional advice, diagnosis, treatment, and services they provide. Neither ED Plan Inc. nor New Benefits assumes responsibility or liability for the quality or outcome of any professional services rendered by participating providers. Certain providers may from time to time offer fees to the general public that are lower than the discounted fees available through this program. In such cases, members will receive the provider’s lowest available fee. Discounts are not available where prohibited by law.

Complaint Procedure:

If you would like to file a complaint regarding your plan membership, you must submit your complaint in writing to: New Benefits, Ltd., Attn: Compliance Department, PO Box 803475, Dallas, TX 75380-3475, 800-800-7616.You have the right to request an appeal if you are dissatisfied with the complaint resolution. After completing the complaint resolution process, if you remain dissatisfied you may contact your state insurance department.  Contact information for your state insurance department is available upon request.